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CRM Portal Modifications for Demo VPC sans Internet Connectivity
Guest blogger and CRM MVP Shan McArthur is the VP of Technology and Senior Architect of Adxstudio CMS. Microsoft launched a new generation of xRM portals in May 2010 (complements of Adxstudio ). These...
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New: Customer Care Accelerator
Meet new CRM MVP Kuba Skalbania , our guest blogger today. Kuba walks us through the use of the newest CRM accelerator. One of the newest accelerators for Microsoft Dynamics CRM is the CCA, Customer...
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Dynamics CRM 2011: xRM Cloud Acceleration Lab Videos
While hosting xRM Cloud Acceleration Lab (week of 6th Dec’10 hosted in Redmond, WA), I got an opportunity to chat with several ISVs, building their Cloud Offerings using Microsoft Dynamics CRM 2011...
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Released! Customer Care Accelerator for Microsoft Dynamics CRM 2011
The Customer Care Accelerator for Microsoft Dynamics CRM 2011 officially went out the door for folks today and it is now available publicly. You can head over to Microsoft Pinpoint and pick it up here...
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Microsoft Dynamics 365 Customer Driven Update (CDU) Progress
Applies To: Dynamics 365 (online) To better track and manage your Dynamics 365 (online) updates, we’re adding more granular update status to the Updates page. At the date and time of your update,...
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Make business recommendations based on business intelligence with Dynamics 365
Applies to: Dynamics 365 The fall 2016 release of Dynamics 365 introduced a powerful new feature called business recommendations, that enables a Business Analyst or System Customizer to guide users...
View ArticleMicrosoft Dynamics 365 with SQL Server 2016 Cumulative Update 2 (CU2)
Applies To: Dynamics 365 (on-premises) You can now run Dynamics 365 (on-premises) with SQL Server 2016 CU2 using database compatibility level 110 (SQL Server 2012 compatibility level). The...
View ArticleDynamics 365 SDK Backwards Compatibility
With the deprecation of Azure Access Control Service (ACS), we have to modify our SDK authentication code by removing all references to ACS. Effective from versions Microsoft Dynamics CRM Online 2016...
View ArticleWhat’s new in Microsoft Social Engagement 2017 Update 1.1
This article describes the features, fixes, and other changes that are included in Microsoft Social Engagement 2017 Update 1.1. New features introduced in Microsoft Social Engagement 2017 Update 1.1...
View ArticleSocial Selling Assistant: A new value proposition for salespeople in...
Invest 5 minutes a day to become a successful social seller. The Social Selling Assistant recommends personalized actions for you, like which posts to share, based on machine learning. No need to spend...
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Microsoft Dynamics 365 (online) – Asynchronous Service Quotas
Applies to: Microsoft Dynamics 365 (online) The Microsoft Dynamics 365 Asynchronous Processing Service (called the async service) executes long-running operations independent of the main Microsoft...
View ArticleWhat’s new in Microsoft Social Engagement 2017 Update 1.2
This article describes the features, fixes, and other changes that are included in Microsoft Social Engagement 2017 Update 1.2. New features introduced Get insights with Social Selling Assistant...
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Pick your Dynamics 365 connector of choice using Flow, Logic Apps, or PowerApps
Applies to: Dynamics 365 (online) Use Microsoft Flow or Azure Logic Apps to set up automated Dynamics 365 workflows between a Dynamics 365 (online) instance and your choice from many other apps and...
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Using Connectors to simplify data ingestion at scale in Dynamics 365 for...
Microsoft Dynamics 365 for Customer Insights (DCI) SaaS offering provides big data analytics and insights for sales, marketing and service functions. To extract the most out of DCI requires bringing...
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Concurrent business process flows in Dynamics 365
Applies to: Dynamics 365 The Fall 2016 release of Dynamics 365 introduces concurrent business process flows. This allows multiple processes to run concurrently against the same record, which enables...
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Business process flow automation in Dynamics 365
Applies to: Dynamics 365 For the Fall 2016 release of Dynamics 365, we made big changes to the business process flow infrastructure. A business process flow definition is now represented as an entity...
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My Apps on Home.Dynamics.com
Applies To: Dynamics 365 (online), Dynamics CRM Online The Dynamics 365 Home page provides users a fast and easy way to access and launch their business applications from a centralized location....
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Big Data and Analytics made easy for Sales, Marketing and Services
Do you find yourself asking how you can leverage all your data for more intelligent Customer Engagement? How do we quickly learn about a customer’s journey given the information spread across our...
View ArticleTroubleshoot Microsoft Dynamics Marketing Connector for Microsoft Dynamics...
Problem Users are receiving an unhandled thread exception when configuring Dynamics 365 organizations, instead of seeing the available entities. This issue is caused by a previous version of the...
View ArticleWhat’s new in Microsoft Social Engagement 2017 Update 1.3
Microsoft Social Engagement 2017 Update 1.3 is ready to be released in April 2017. This article describes the features, fixes, and other changes that are included in this update. New features...
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